Privacy Policy
Last updated 2026-09-23
This Privacy Policy explains how Couch Card Trading processes personal data when you use https://shop.couchcardtrading.com.
1. What we collect
Account details (name, email), shipping addresses, order history, payment status from Stripe, optional gift-card messages, and support messages you send us. Payment card details are handled by Stripe, not stored on our servers.
2. Why we process it
To fulfil orders, send gift cards, provide customer support, keep accounts secure, meet tax and accounting duties, and — with consent — remember cookie preferences for analytics or marketing if we enable them later.
3. Cookies
Essential cookies keep you signed in and remember your cart and cookie choice. Optional cookies only run after you accept them. Details: Cookie policy.
4. Retention and rights
We keep order records as long as tax law requires. You can ask for access, correction, deletion, restriction, or portability, and you may lodge a complaint with the Autoriteit Persoonsgegevens. Contact privacy@couchcardtrading.com.